Reviews
September 26, 2022
"(Translated by Google) The waiting times to be attended were minimal, and the attention I received was most friendly and efficient. Great place to do business__(Original)_Los tiempos de espera para ser atendido fueron mínimos, y la atención que recibí fue de lo más amable y eficiente. Excelente lugar para realizar trámites"
September 18, 2022
"(Translated by Google) Excellent service, very satisfied!__(Original)_Excelente servicio, quede muy satisfecho!"
August 25, 2022
"(Translated by Google) The wait was not that long and the service was incredible. Alba's attention was incredible. Super friendly and helped me with everything I needed. I really am super satisfied and I recommend it 100%__(Original)_La espera no fue tanta y el servicio increíble. La atención de Alba fue increíble. Súper amable y me ayudo con todo lo que necesitaba. De verdad que me voy súper satisfecha y lo recomiendo 100%"
August 16, 2022
"Fast service. Had a custom plate and they were able to help me! Always a return customer."
July 8, 2022
"This place is confusing. There is a sign to the right of the door with an arrow pointing to the right saying the line starts to the right so I thought I have to walk to another door on the right to enter, but no, that door was locked and the initial main door was the correct door. This place is narrow, just enough space to sit on left side or stand in front of counter on the right side. When you walk in there are no signs as to where the line starts. A line of maybe seven chairs lines the wall on the left. I asked someone standing near the door if that was the line and she said I had to walk to the front to get a ticket. It would make more sense to put the ticket machine near the door rather than all the way to the front. There is a sign on top of the ticket machine that says to take a ticket and sit, and if there are no chairs, you wait outside. One female staff there used Spanish AND English to call numbers which is considerate, but another female staff uses only Spanish to call the ticket numbers which I feel is language discrimination. The Spanish-only female staff called a number, waited a second, called a second number, someone responded in Spanish but Spanish-only staff continues on to calling a third number which was mine. The customer that responded to the second number goes up first and so I'm standing behind her because my number was also called. I called out my number and none of the staff says anything to me. There is a machine that displays the current ticket number and it shows my number too. I looked around and there were at least two female staffs just sitting there; one of them looked up to glance at me. I sat back down and waited for the next staff to call numbers. Sure enough the next staff called the number after mine so I had to go over and tell him my number was skipped. He apologized which was nice since it wasn't his fault. He was knowledgeable and quick; I was done in five minutes. I was there to surrender my tags. Just gave him my tag, show my driver's license, and pay the $5 agency fee. That's it. My other tag was stolen so I followed the instructions online, filed a police report, printed out the affidavit and forms, BUT the male staff says he didn't need it. He had me sign their own affidavit, show him my driver's license, and then pay the $5 agency fee. It was all very fast and simple."